Responsible banking: Environmental, Social & Governance

Driven by purpose

Creating a sustainable future in which we all flourish

Doing the right thing is part of our DNA. As a values-driven cooperative created by and for ordinary British Columbians Tru Cooperative Bank is fueled by a core purpose to empower positive change for our members, our communities, and our team members.

While our purpose goes all the way back to the very beginning of our 70+ year story, it’s even more relevant and urgent today. We’re stepping forward with ever-increasing focus on environmental, social and governance (ESG) leadership, as we strive to be a force for good in a time of extraordinary global challenge and opportunity.

Environmental, social, and governance (ESG) criteria guide our operations and our strategy

Environmental criteria consider how we perform as a steward of nature. Social criteria examine how we manage relationships with employees, suppliers, members and the communities we serve. Governance deals with our leadership, internal controls, and shareholder rights.

Impact Report

We are committed to being an inclusive, transparent and people-focused financial partner

Our annual Impact Report highlights our commitment to long-term prosperity and well-being for members and communities. As a values-driven cooperative, we work together to create a future where everyone can flourish. In this report, you’ll learn about the significant steps we’ve taken to enhance our impact, engagement with our communities, and further inclusivity. Read about our legacy of cooperation, community betterment and the tangible outcomes of living our values to drive sustainable growth, innovation, and building resilient communities where everyone can flourish.

Read our 2025 Impact Report

Investing for greater impact

Our Impact Investing team drives tighter alignment between our purpose and values and our investments. Through impact investing, we create positive, measurable social and/or environmental outcomes and long-term value for members and the communities we serve, while building financial strength.

The potential investment opportunities we consider include organizations that:

Align with our values and can demonstrate their impact
Demonstrate best practices in ESG and diversity, equity, and inclusion
Support us in achieving at least one of our priority United Nations Sustainable Development Goals

To date, we have committed $6M to impact investments, with more to come.

Building healthy communities

Giving back to our communities is part of who we are. Since 2010 we’ve invested more than $41 million into supporting local non-profit and charitable organizations that help make our communities stronger.

Learn more

Enabling diversity, equity, inclusion and belonging

We believe in cultivating an environment in which every employee, member and community partner—both present and future—is valued for their uniqueness and is empowered to flourish.

Championing democratic governance

As a member-owned cooperative, we’re governed by the same people who use our services and rely on us for their financial futures. We’re guided by a democratically elected board of directors who steward our credit union’s future on behalf of all our members.

Find out about governance

Future-focused

Creating a more sustainable tomorrow

As a member-owned cooperative, Tru Cooperative Bank’s journey to be a leader in sustainability involves our members. We’re committed to continuously improving how we address the needs of our members, neighbours, communities and world. Our ESG commitment will continue to evolve and mature as we work to understand more in the near future about our members’ perspectives on the environmental, social and governance challenges of today’s world and how those align with our purpose – together, we create a future where everyone can flourish.